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Terms & Conditions

 

Terms & Conditions

 

Regular order: Order an instrument, we ship it as soon as payment arrives and e-mail you a tracking number.  Hopefully you love it. 

Pre-Order:  If you already paid $50 to secure your pre-order, the instrument will be shipped as soon as we can confirm your address and the additional $299 arrives. If you pre-order you also get free shipping. The pre-order period has ended.    

Returns:  If there is any defect in manufacturing, please ship it back, we will repair or replace it for you.  We don't cover damage caused after it has shipped.  They are pretty sturdy but they are not indestructable.  If you abuse the tool and damage it, it can probably be repaired, but I will charge for labor.  As an example, if you drop it on concrete it will be about $50 to re-polish.  Send photos and I will ballpark it based on how bad it looks.